Privacy Policy
Privacy Policy
Last updated: October 2025
1. Introduction
Welcome to The Hair Cabin Cambridge (“we”, “us”, “our”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our salon, use our booking services, or interact with us online.
2. Information We Collect
We may collect and process the following types of personal information:
Identity Data: your name, title, date of birth.
Contact Data: email address, phone number, and postal address.
Booking Data: appointment history, stylist preferences, and services received.
Payment Data: payment details processed securely through our booking platform (we do not store card information).
Health & Consultation Data: information about allergies, sensitivities, or relevant medical history shared for your safety during treatments.
Marketing Preferences: your consent to receive updates, offers, or promotions.
3. How We Use Your Information
We use your personal data to:
Manage and confirm appointments.
Provide professional salon services tailored to your needs.
Communicate with you about your bookings or enquiries.
Send updates, promotions, or offers (only if you’ve opted in).
Comply with legal obligations such as tax or insurance requirements.
4. How We Store and Protect Your Data
Your information is stored securely within our booking system (Fresha) and internal records.
We take appropriate technical and organisational measures to prevent unauthorised access, misuse, loss, or disclosure of your data.
All payment processing is handled by trusted third-party providers using secure encryption and compliance with GDPR and PCI-DSS standards.
5. Sharing Your Information
We will never sell or rent your data.
We may share information only with:
Fresha, our booking and scheduling platform (acting as a data processor).
Professional service providers (e.g. IT support, email or payment processors) who assist in operating our business.
Regulatory bodies or law enforcement if required by law.
All partners are GDPR-compliant and handle data under confidentiality agreements.
6. Your Rights
Under UK data protection law, you have the right to:
Access a copy of your personal data.
Request correction of inaccurate information.
Request deletion of your data (“right to be forgotten”).
Withdraw consent for marketing communications.
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
To exercise these rights, please contact us using the details below.
7. Data Retention
We keep your information only as long as necessary for the purposes described in this policy, or as required by law (e.g. insurance or tax regulations).
8. Cookies and Online Tracking
If you visit our website, cookies may be used to improve user experience and track site performance. You can adjust your browser settings to refuse cookies if you prefer.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
The Hair Cabin Cambridge
📍 Whitehill Road, Cambridge, UK
📞 +44 7851 668158
💌 thehaircabincambridge@gmail.com
🌐 https://www.fresha.com/a/the-hair-cabin-cambridge-whitehill-road-zuv4hbyy